Terms of Service

These Terms of Service ("Terms") form a binding agreement between you ("Customer" or "you") and MIX2MAX, LLC ("MIX2MAX," "we," "us," or "our") governing your access to and use of mix2max.com, our APIs, dashboards, integrations, and any related products or services (collectively, the "Services"). By accessing or using the Services you agree to these Terms. If you do not agree, do not use the Services.

1. Eligibility & Accounts

You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or the entity you represent. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

2. The Services

MIX2MAX provides a unified platform for accessing third-party and proprietary AI models, as well as related integration, networking, and electrical services through its affiliated business lines. Specific features, limits, and pricing are described in the applicable order form, subscription plan, or on our website.

3. Acceptable Use

You agree not to:

• Violate any applicable law or regulation or infringe any third-party right.
• Reverse engineer, decompile, or attempt to extract source code from the Services, except as permitted by law.
• Use the Services to generate content that is unlawful, harmful, deceptive, defamatory, or that facilitates abuse of any person or group.
• Upload malware, interfere with service availability, or attempt unauthorized access to our systems or other customers' data.
• Resell, sublicense, or expose the Services to third parties without our written consent.

4. Third-Party Services

Certain features rely on third-party providers including Stripe (payment processing), Plaid (bank connectivity), Twilio (SMS and voice), and upstream AI model providers (Anthropic, OpenAI, Google, xAI). Your use of those features is also subject to the applicable third-party terms and privacy policies. MIX2MAX is not responsible for the independent acts or omissions of third-party providers.

5. Fees, Billing & Taxes

Fees are billed in advance on a recurring basis unless stated otherwise on your order. All fees are non-refundable except where required by law. You authorize MIX2MAX and its payment processor (Stripe) to charge your selected payment method for all applicable fees. You are responsible for all taxes associated with your purchase other than taxes based on MIX2MAX's net income.

6. Customer Content & Data

You retain all rights in the data and content you submit to the Services ("Customer Content"). You grant MIX2MAX a limited license to host, process, and transmit Customer Content solely to provide and improve the Services. You are responsible for ensuring you have the rights necessary to submit Customer Content and that it does not violate any law or third-party right.

7. Intellectual Property

MIX2MAX and its licensors own all right, title, and interest in and to the Services, including all associated intellectual property rights. These Terms do not grant you any rights to our trademarks, logos, or branding without prior written consent.

8. Confidentiality

Each party agrees to protect the other's confidential information with at least the same degree of care it uses to protect its own, and to use it solely to perform its obligations under these Terms.

9. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR TRADE USAGE. AI-GENERATED OUTPUT MAY CONTAIN ERRORS OR INACCURACIES; YOU ARE RESPONSIBLE FOR REVIEWING AND VERIFYING ANY OUTPUT BEFORE RELIANCE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MIX2MAX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, OR DATA. OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE AMOUNTS YOU PAID TO MIX2MAX IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

11. Indemnification

You agree to defend, indemnify, and hold harmless MIX2MAX and its officers, directors, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of the Services, your Customer Content, or your violation of these Terms.

12. Termination

Either party may terminate these Terms for material breach if the breach is not cured within thirty (30) days of written notice. MIX2MAX may suspend or terminate the Services immediately for security, compliance, or fraud reasons. Upon termination, your right to use the Services ends and any accrued fees remain payable.

13. Governing Law & Disputes

These Terms are governed by the laws of the State of Georgia, USA, excluding conflict-of-law principles. The parties agree that any disputes shall be resolved in the state or federal courts located in Fulton County, Georgia, and each party consents to personal jurisdiction in those courts.

14. Changes

We may update these Terms from time to time. If we make material changes, we will provide notice through the Services or by email. Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. Contact